1-6 Month Availability on some items: To help us keep up with production, certain products which are more difficult to manufacture, or less popular, have been made unavailable. We will offer these items for sale again as soon our production and stock levels allow it. We are sorry for any inconvenience.
We estimate the dispatch time for all orders to be 1-2 working days, subject to stock availability. See Note above, shipping times cannot be guaranteed for the foreseeable future.
We use Royal Mail First Class delivery in the UK and Royal Mail Airmail for international deliveries.
UK orders will normally arrive in 2-3 days, European Union Orders 1-2 weeks and World Wide orders 2-4 weeks.
Flat rate postage and packaging charges:
£2.50 per order for UK orders - Royal Mail 24
£5.00 per order for UK orders - Royal Mail Tracked 24
£5.00 per order untracked option to USA, Australia, France and Germany. Because of the ongoing crisis we have removed the untracked shipping option, as there are likely to be delays in transit we want to be able to track all orders.
£10.00 per order to most other international destinations** - Tracked
Courier options are available to certain other destinations, please use the postage estimator to check.
Note that for customers outside the EU, a customs declaration will be attached to your parcel. Your local customs may hold or examine the parcel, causing an added delay which is beyond our control. You may also be liable for additional taxes or duties which Anvil Industry Ltd is not responsible.
** This service uses the local post office in your country, if we experience a high proportion of issues with delivery we may withdraw it.
If your order does not arrive within one week of placing your order (UK) or four weeks (rest of world) please contact us. Please contact your local postal service to see if there are any delays which may be affecting your order.
If you have any other issues related to the delivery of your order, such as missing or damaged product, please contact us and let us know there is a problem. Also, email if you have any questions about delivery charges or procedure: firstname.lastname@example.org