I purchased a squad of 10 specialist troopers. I gave special instructions, and not 24 hours after placing my order a representative got in contact with me to clarify some things about my special instructions and even offered to help me above the norm expected from even a friendly miniatures company. The package arrived earlier than expected and was larger than necessary for the product and packed with packing peanuts, ensuring that it arrived pristine. The ordered parts were even better than I expected and look exactly as shown on the website (some companies show perfect example. also do not be fooled by the 3d regiment builder as some of the heads look to large in it but they are sized fine) Only one of the sprues I received had any flash on it at all, and that was to a minimum and in easily removed places. All of the parts have guiding tabs which help with alignment but do not limit poseability and are shallow enough to be removed easily if desired, and the weapon options seem..
This company is amazing. The resin they use is not brittle, and holds an amazing amount of detail. I use a lot of their bionic bits for conversion parts for models in other game systems, and they have never let me down. I would definitely recommend this company to anyone desiring premium models and bits at a bargain price...
This company goes above and beyond good customer service. My first interaction with them being a question about whether or not a kitbash with some of their parts would work with something GW. They weren't sure so they tried to do the conversion themselves. When that failed they sent me samples! I live in the US so for a UK company to send me samples is amazing. In conclusion I can wholeheartedly say you can trust these guys...